Privacy Policy

1. Your Privacy

Eco Read is committed to protecting your personal information in accordance with the Australian Privacy Principles (Privacy Act 1988). This policy applies to:

Donors of books or funds
Customers purchasing rescued books
Volunteers and partners

2. Information We Collect

We collect minimal personal information, typically via:

Online forms (donation requests, purchases)
Social media messages
In-person at events

Types of information:

Contact details: Name, email, phone, address (for pickups/deliveries)
Donation details: Book quantities/types (no financial records for material donations)
Payment information: Only for purchases (processed securely via Stripe/PayPal)

Note: Our website logs anonymized data (e.g., browser type, pages visited) to improve user experience. We use no tracking cookies.

3. How We Use Your Information

Purpose

Process donations/purchases

Communicate with you

Share updates

We never sell, rent, or trade your data.

Example

Schedule book pickups or deliveries

Respond to queries or volunteer requests

Monthly impact newsletter (opt-in only)

4. Storage & Security

Digital data: Encrypted cloud storage (Google Workspace) with 2FA protection.
Paper records: Securely shredded after use (e.g., pickup request forms).
Financial data: Processed externally via PCI-compliant providers (Stripe/PayPal).

5. Disclosure

We only share information when essential:

Delivery partners: Addresses for book shipments.
Grant providers: Anonymized impact data (e.g., "X books rescued in Casey").

No overseas transfers.

6. Your Rights

Access/correct your data by emailing [hello@ecoread.org].
Unsubscribe from emails anytime (link in footer).
Request deletion of non-essential data (excludes legal/financial records).

7. Complaints

Contact us first at [hello@ecoread.org]. Unresolved concerns may be directed to the Office of the Australian Information Commissioner (oaic.gov.au).

8. Policy Updates

Changes will be posted here. Continued use constitutes acceptance.